47 East Saint Joseph Street
Arcadia, CA 91006
Toll Free: 800.654.7678
Please note that if your question is submitted after normal business hours,
a Post Alarm team member will promptly contact you the next business day.
SECURITY SYSTEM MANUALS
First Alert Keypads
FREQUENTLY ASKED QUESTIONS
There are multiple ways to update your emergency contact information. You can submit the changes from our website under the Support Tab – Update Monitoring Data section or you can mail, email, or fax the changes. Our address and phone numbers are under the Contact Us tab on the website. You may also request a Post Alarm dispatcher to mail or fax a new emergency contact form to fill out. Please reference your account name, address and codeword with authorizing signature on mailed and fax requests. A signature is not required on emailed requests but your code word is MANDATORY. You can email your request to: firstname.lastname@example.org
CANCEL MY SERVICE 🙁
Thank you for being a valued customer of Post Alarm. We hate to see you go, and would love to learn if there is something that we could do to help. If so, please complete our Support Form at the top of this page, and a Customer Support Representative will be glad to assist you.
If you still wish to cancel, you may submit your request using the form below. You may also send a direct cancellation to email@example.com. Please note that we require a 30 day cancellation notice for billing purposes.